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Servicing an aircraft on the ground before or after flight

Ground operations (or ground handling) covers all servicing of an aircraft on the ground before or after flight, including:

  • Refueling
  • Cleaning
  • De-icing
  • Loading/unloading cargo and passengers
  • Providing catering and other supplies

Maintenance is usually not considered to be part of ground handling, neither is taxiing or repositioning the aircraft on the ground.