Servicing an aircraft on the ground before or after flight
Ground operations (or ground handling) covers all servicing of an aircraft on the ground before or after flight, including:
- Refueling
- Cleaning
- De-icing
- Loading/unloading cargo and passengers
- Providing catering and other supplies
Maintenance is usually not considered to be part of ground handling, neither is taxiing or repositioning the aircraft on the ground.
- Aircraft ground handling (Wikipedia)