Do pilots get an audible indication when the engines are communicating with the manufacturer whilst in flight. Do these "pings" or "hanshakes" begin on start up and are they always one hour apart?

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    $\begingroup$ I don't know the answer to the other questions (I think it's manufacturer and operator dependant), but nearly 100% sure that there is no audible indication. $\endgroup$
    – Ron Beyer
    Aug 3, 2021 at 13:48
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    $\begingroup$ I assume you're referring to data like engine performance and status. If so, odds are that data is logged onboard the aircraft during flight and is then uploaded via internet or data link at the gate and routed to the manufacturer. $\endgroup$
    – user59381
    Aug 3, 2021 at 21:00

1 Answer 1


In your question, you're mixing two things about aircraft communications:

  • The protocol used by the satellite transceiver aboard the plane (SDU) to communicate with the its ground station (GES). It allows for example to log on/off with the satellite service. This protocol is a custom one.

  • The protocol used by engines and other aircraft systems to communicate to a destination on the ground. This protocol is ACARS, it uses whatever link is currently available, VHF or satcom.

Regardless of this confusion, the crew is not aware of the data transfer associated with engine monitoring.

Satcom protocol

The "pings" you mention are part of the satellite link protocol and are not related to engines or any actual users of the satellite link aboard. Pings triggered by the ground station and sent by satellite at 60 minutes intervals to allow the satellite provider to know if a mobile customer (the aircraft) is still active and in sight of the satellite. The aircraft crew is not notified when they happen as there is no need for.

This type of interrogation is realized using a "handshake": The ground station says "Are you still there?" and the SDU answers "Of course I am". If the SDU doesn't answer then some satellite resources can be released by the ground station.

Ping existence was brought to public attention after MH-370 tragedy since the time between interrogation and reply allowed the satcom provider Iridium to compute the aircraft range, like with a radar, reducing the possible crash locations to a circular arc.

This protocol is activated as soon as the aircraft SDU contacts the satellite and as long as it doesn't "log off". In practical it is active when the aircraft has no VHF communication available. Activation is under the avionics control.

Satcom SDU can be seen as a modem. It manages the satellite link and receives/transmits data using the satellite media. Pings are part of the low-level satellite logic occurring in the background, they don't generate any notification to the crew. The crew just aware of the satellite link status (there is a FMS page reserved for it).


The SDU protocol maintains the satcom link available to actual users. One of these users is the ACARS messaging system for which one satcom channel is reserved.

Engines use ACARS to exchange messages with stations on the ground, either at the airlines maintenance services, or at the manufacturer. This can happen any time. ACARS messages are routed through any radio link available, this can be a satellite link when flying over oceans or a traditional point to point radio link like VHF (VHF 3 transmitter is used). As satcom links are expensive, VHF links have a higher priority for ACARS.

Satcom / VHF use in flight

Satcom / VHF use in flight, source

Whether ACARS applications leave a track of their activity depends on the application. For example some information can be shown to the crew on the avionics display or printed on the cockpit printer with an audio signal associated.

However, the crew is not aware of ACARS messages dedicated to engine monitoring, as again there is no need for.

  • $\begingroup$ This is great info, but I'm not sure it answers the question, which seems to be whether the pilots are notified of this communication. The answer is a definite no. There are no cockpit indications, although as you noted, some ACARS/satcom status is available on the CDU from the FMS (if the pilot chooses to pull up these pages). $\endgroup$
    – TypeIA
    Aug 4, 2021 at 7:42
  • $\begingroup$ @TypeIA: It seemed to me "pings themselves are not announced as there is no need for" answered the question. But if this is no clear enough I will update it. $\endgroup$
    – mins
    Aug 4, 2021 at 9:54
  • $\begingroup$ I guess you did answer it, but it was buried in the details. Thanks. $\endgroup$
    – TypeIA
    Aug 4, 2021 at 11:52

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