I am working on obtaining my FAA Medical Certificate and I was deferred. I received a request for more information and one of the items that was requested were medical records related to a surgery I had as a young child over 30 years ago and the records no longer exist? How can I resolve this?
I had a very similar situation. Along with the documentation they requested that was available to me, I submitted a letter explaining my lack of the older records. This was apparently acceptable to the physician reviewing my case because I was issued a third-class medical cert. You can borrow from the verbiage I used (identifying information removed):
I am unable to provide any medical records or previous imaging related to the injury in question. I contacted the hospital that treated me, [hospital name] in [city, state], and was informed the records have been destroyed. [State] law [citation of statute] requires retention of records for “[quote document retention language from the statute].”
The injury and treatment occurred in [month] of [year]. [Hospital name] does not retain records past this requirement, and the records you are requesting were destroyed more than 10 years ago. Furthermore, the physician who treated me, [physician name], is no longer practicing.