Would the airline pilots be able to get instant technical assistance from the ground?
Today, ground systems receive only a tiny trickle of information while the airplane is in flight. But with communication channels steadily improving (systems like 2Ku promise satellite bandwidth in 10s MBps range), we should be able to channel enough data to almost make the flight data recorders redundant.
Can we go one step further and set up a NASA-style mission control centers for commercial flights? The workflow should go approximately like this:
The plane is flying and constantly transmitting flight data to ground control center at low bandwidth (but still higher than is practiced today);
When plane's systems detect any kind of abnormal situation, data feed is switched to high-bandwidth, and ground control center is alerted;
Software at the ground control center processes the alert as well as expanded data stream and may decide to escalate the situation to human personnel;
Human personnel reviews the alert and may initiate a conversation with plane's pilots. Pilots can request assistance from ground control at any time;
Ground control specialists can request the plane to stream specific data, depending on situation;
In the end, instead of two pilots, whose training may be questionable, we have a team of specialists working to resolve the situation.
Today, air traffic control can help the pilots somewhat, but they don't have any data feed and can't help with technical issues. Airline companies collect some flight data, but only a little. I don't know if it's a norm in the industry to maintain 24/7 "ground control centers". What is clearly different in my proposal is that pilots don't have to explain everything to ground control. Ground control would have all the data and should be able to advise pilots sometimes even before they are aware of any emergency.
Do you think the plan above would be helpful and technically feasible?
P.S. My question is different from "Could the CVR and FDR record to the cloud?" because I'm not looking for 100% data dump (transmitted data would always fit the available bandwidth) and actually look for a more advanced solution of taking a real time action by the ground control.