My AME just called to let me know that my FAA Class 3 medical certificate had been issued and was sent to me via airmail from United States to China. Since April 7th, 2014 when it was dispatched, it has been over 2 months now and I still don't receive the certificate.
I called local postal office and was told I needed to find a 13-digits tracking number (e.g. AB123456789CD, 13 digits, with 2 alphabetic letters at the beginning and end of the string and 9 digits in between) of the mail so they could check for me. The problem is I don't have it and I have no idea where to find it on the https://medxpress.faa.gov website.
Can anyone help me on how I can get this number? What are my options should I fail to get ahold of the certificate?