The pilots in this case did know where they were going. They received instructions from their employer to fly the plane to Edinburgh, they received a flight plan to Edinburgh for that plane, and ATC happily routed their plane along its flight plan to Edinburgh. Everything matched exactly how it was supposed to, and the pilots did absolutely nothing wrong; they did exactly what they were told to do, as thousands of commercial pilots do every day.

The dispatchers involved could use improvement, though.

The pilots in this case did know where they were going: Edinburgh.

BA said a paperwork error was to blame, with the pilot following orders from Germany, where WDL’s head office had filed the incorrect flight plan. The pilots flew according to the flight plan they were given, and ATC happily routed their plane along that flight plan as well. The pilots had no reason to suspect the flight plan was incorrect, and safety was never compromised.

The dispatchers involved could use improvement, though.

The pilots in this case did know where they were going. They received instructions from their employer to fly the plane to Edinburgh, they received a flight plan to Edinburgh for that plane, and ATC happily routed their plane along it's flight plan to Edinburgh. Everything matched exactly how it was supposed to, and the pilots did absolutely nothing wrong; they did exactly what they were told to do, as thousands of commercial pilots do every day.

The dispatchers involved could use improvement, though.

The pilots in this case did know where they were going. They received instructions from their employer to fly the plane to Edinburgh, they received a flight plan to Edinburgh for that plane, and ATC happily routed their plane along its flight plan to Edinburgh. Everything matched exactly how it was supposed to, and the pilots did absolutely nothing wrong; they did exactly what they were told to do, as thousands of commercial pilots do every day.

The dispatchers involved could use improvement, though.